Lantern Community Services
  • New York, NY, USA
  • Full Time

Job Title:                     Director of Social Services

Reports to:                  Shelter Director

Status:                        Full-time

FLSA Classification:    Exempt  

Job Location:              Washington Heights, NYC

Date Created:             April 17, 2020



We are seeking a dynamic and progressive Director of Social Services for our women's mental health shelter. This position oversees and provide leadership, guidance, direction, and supervision to the Social Service teams to ensure accurate and timely completion of deliverables, targets and benchmarks.  The Director of Social Services functions to optimize the quality of care to residents and ensures that the social service teams maintain compliance with DHS and OTDA standards for client intake, assessments, and provision of services within mandated timeframes.; The Director of Social Services implement best practices to meet the physical, emotional and social needs of the shelter residents to ensure their ability to gain and maintain, housing stability, and works closely with the Shelter Director to track, report, and evaluate measurable outcomes.


  • Master's Degree in Social Work, Human Services or related field
  • Three (3) years of experience working in a residential facility such as emergency shelter, transitional housing and/or supportive housing
  • Minimum of three years of supervisory experience
  • Experience with electronic case management systems, and demonstrated ability to utilize and review data to inform best practices in service provision
  • Knowledge of mental health, substance abuse and chronic homelessness
  • Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary
  • Strong writing, communication, and organizational skills


  • Knowledge of mental health, substance use or chronically homelessness population
  • Bilingual (English/Spanish)
Lantern Community Services
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