Lantern Community Services
  • New York, NY, USA
  • Full Time


The Resident Advisor provides direct service to the young adult residents of Savanna Hall. They will assist with training in personal and independent daily living skills including cooking, cleaning, shopping, and personal hygiene. They will be present at the site for the day, evening, and overnight hours to facilitate socialization and ensure safe conflict resolution. The Resident Advisors will assist with the implementation of financial literacy training and workshops and will escort the young adults to appointments related to health care and obtaining and maintaining benefits.

Classification: Non-Exempt

Reports to: Program Director

Location: Washington Heights, Manhattan

Position Type:

This is a full-time position with a regular schedule of the evening or overnight shifts that include weekend days. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency.

Essential Functions:

  • Provides hands-on support and training with independent daily living skills including planning and preparing nutritious meals, maintaining living space, shopping, banking, and paying bills.
  • Supports and trains young adults in personal activities of daily living including maintaining personal hygiene and washing clothes regularly.
  • Assist with training young adults in financial literacy including assisting with money management workshops that teach about budgeting and building and maintaining credit.
  • Trains participants to care for their health including assisting with calls to providers and escorting to medical and behavioral health appointments as needed. Assists with obtaining releases and medical records for Lantern client records.
  • Support YA residents with maintaining income including providing direct support for efforts toward employment as well as maintenance of entitlements. Escorts to benefits and recertification appointments as needed.
  • Supports young adults with harm reduction and reduction of risky behavior including in the use of substances. Alerts supervisor of related events that happen in the evening or overnight.
  • Works closely with security staff to ensure a safe environment including coordinating the response and documentation of incidents.
  • Monitors client self-administration of medication and alerts supervisor when there are issues with non-compliance or misuse.
  • Conducts regular apartment visits and monitors the maintenance of apartment and furniture; Assists tenants with submitting and following up on work orders.
  • Upholds tenant obligations as per Resident Agreement and Tenant Handbook, informing the supervisor of any i Supports young adults with the annual signing of the lease and obtaining income documentation.
  • Assist in leading groups and recreational activities designed to meet the needs of a young adult population.
  • Provides empathy, individualized support to program participants as needed.
  • Assist residents with conflict resolutions and alerts supervisors about any issues or safety concerns.
  • Trains participants in fire safety procedures and assists with conducting fire drills and self-preservation activities.
  • Attends training and staff meetings as assigned by supervisor and Lantern administration.
  • Documents all work according to Lantern policy and procedure.
  • Performs other duties as requested.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience:

  • High School Diploma or equivalent; Associates Degree preferred.
  • Experience working directly with clients in the field of social service, housing, or emergency shelter.
  • Must have initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team.
  • Ability to document work in agency database in a timely way.
  • Good communication and organizational skills.

Preferred Experience:

  • Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless
  • Bilingual Spanish a plus.

Supervisory Responsibility: None

Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Some positions at Lantern Community Services have work responsibilities at more than one work site as well as fieldwork in the community. These employees are required to travel between sites during the workday with physical demands that could include walking up to .25 miles, climbing stairs, and carrying work materials that could weigh up to 8 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.

Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Lantern Community Services
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
FB Twitter Insta Linkedin Logo About Who we serve programs impact support us