Lantern Community Services

Objective: The Housing Specialist is responsible for helping clients find permanent housing and become self-sufficient. Services will include assisting with orienting clients to the housing search process and training clients in how to conduct an apartment search, how to interview for an apartment, and how to complete housing applications. Additionally, the Housing Specialist will provide escorts to housing related appointments and facilitate moving on by supporting clients with direct assistance during the final moving out phase.

Classification: Non-exempt

Reports to: Housing Coordinator

Location: Queens, New York City

Position Type: This is a full-time position with a daytime schedule that may include some weekend hours. The exact schedule will be determined by the needs of the shelter. Lantern staff may be asked to alter their work schedule depending on the operational needs of the site.

Essential Functions:

  • Conducts the housing intake and housing assessment interviews for all new clients.
  • Adheres to DHS timeframes for permanent housing placement.
  • Assists with the completion of the housing portion of the initial service plan/independent living plan and any necessary revisions.
  • Assists assigned Case Mangers to complete and submit HRA-2010E applications and obtain related paperwork.
  • Assists with the completion of housing reports and in gathering and organizing any statistics and demographic information requested by funders.
  • Presents workshops for clients to educate about the housing process and the skills needed to secure and maintain permanent housing such as budgeting and credit development and repair.
  • Develops new housing resources and educates clients about available benefits such as subsidies and vouchers.
  • Escorts clients to view apartments and other appointments as needed.
  • Assists clients in moving into permanent housing by providing support such as attending lease signings, assisting with applications for one shot deals, providing moving assistance, etc.
  • Provides additional information and instruction on the skills required to secure and maintain permanent housing, such as how to create and maintain a household budget.
  • Participate in housing meetings, case conferences, staff meetings and other meetings/trainings as assigned.
  • Documents all counseling, escorting, referral and discharge planning activities in client charts.

Required Education and Experience:

  • High School Diploma or equivalent required, Bachelor's degree in social services or related field preferred.
  • One year experience required assisting homeless or difficult to serve populations find housing.
  • Experience providing services to individuals with mental illness, substance use, chronic health conditions and/or homelessness.
  • Sensitivity to issues involved in working with a diverse organization.
  • Must have initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team
  • Strong communication and organizational skills.
  • Bilingual skills in English and Spanish are a plus.

Supervisory Responsibility: None

Work Environment: This job operates in a homeless shelter and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Lantern Community Services
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