Lantern Community Services

Job Title: Administrative Assistant

Reports to: Shelter Director

Status: Full-time, some evenings

FLSA Classification: Non-Exempt

Job Location: Queens, NY


We are seeking a self-motivated and organized individual to function as the Administrative Assistant of a men's mental health and general population shelter in Queens. Qualifying candidates will have excellent organizational, communication skills as well as experience maintaining required documentation and reports. The Shelter Administrative Assistant will report to the Shelter Assistant Director and will assist with providing administrative and general support to the shelter that supports program residents and staff.


  • Perform a general administrative task
  • Assists with maintaining office workflow by following established administrative procedures and policies that maximize the efficiency of shelter servic
  • Supports the proper organization and filing of all client and staff documentation to ensure compliance with contract and state and local regulations
  • Assists with the distribution and posting of all required shelter information to ensure residents are well informed.
  • Assist in the scheduling of team meetings including Staff, Clinical, Housing, and Incident Review meetings; Assist with recording and distribution of meeting minutes.
  • Assist in the scheduling and tracking of staff compliance with required training and certifications.
  • Assist in the track of shelter compliance with required documentation and reports.
  • Assist in the preparation of reports, documents, policies, procedures, inter-office communications, and letters as needed.
  • Oversee maintenance of shelter bulletin boards, posted materials, and required postings.
  • Assist in the inventory and ordering of office and program supplies.
  • Assist with the processing and recording of check requests, petty cash, and MetroCards.
  • Assist with the upkeep of office equipment and management of contracts with equipment vendors.
  • Performs other duties as assigned.


  • Associate's Degree
  • Excellent computer skills and competence in Microsoft Office Programs (Word, Excel, PowerPoint).
  • Strong writing, communication, and organizational skills.
  • Minimum of one year of experience working in an administrative capacity.
  • Ability to work well under pressure, and be flexible with work schedule when necessary


  • Bachelor's Degree
  • Bilingual (English/Spanish) preferred.
  • Experience with electronic case management systems.
  • Knowledge of HIV/AIDS, mental health, substance abuse, and chronic homelessness preferred

Work Environment: This job operates in a homeless shelter and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.

Lantern Community Services
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