Lantern Community Services
  • New York, NY, USA
  • Full Time

Job Title: Housing Advocacy Assistant

Reports to: Leasing Manager

Status: Full-time, Mon - Friday

FLSA Classification: Non-Exempt

Job Location: Upper West Side, NY


Lantern is seeking a Housing Advocacy Assistant that will work directly with low-income and special needs tenants who are applying and living in our supportive housing buildings. This position requires experience with the homeless and special needs populations. The Housing Advocacy Assistant will need to be flexible in their schedules of office hours and may require traveling to different supportive housing buildings. The Housing Advocacy Assistant will assist the Housing Advocacy Specialist but report to the Leasing Manager.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide relevant support for tenants to maintain housing stability.
  • Provide administrative support and other tasks as needed to the Leasing Manager.
  • Assist tenants with the completion of necessary forms to maintain their housing.
  • Collect, print, copy, scan, and submit applicant eligibility documentation to the Leasing Manager for review of subsidy applications.
  • Assist Leasing Manager with intake process for new program clients in accordance with Lantern policies.
  • Create and assist with tenant files, and obtaining and maintaining all required supporting documentation for rental subsidy agencies, and LIHTC and Tax Credit
  • Schedules appointments and collects documentation in preparation of lease renewals, recertification packages and provides follow-up to Leasing Manager.
  • Distribute rent reminders, rent notices, lease renewals notices, and or general notices to tenants as needed.
  • Assist with and respond to tenant inquires and provide follow-up information to the Leasing Manager.
  • Meet with tenants to discuss budgeting, payment plans financial management, and the importance of paying rent.
  • Meet with tenants who have received lease violations to discuss behavioral challenges and work with program staff to obtain needed support.
  • Participate in funder case conferences as needed.
  • Attends all building meetings as required.
  • Other job-related functions, as assigned.


  • Minimum of 2 years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, or persons in recovery from addiction.
  • Associate or Bachelors in psychology, business administration, human services, or equivalent experience.
  • Working knowledge of Low-Income Housing Tax Credits, Section 8, (NYCHA and HPD) DHCR, Rent Stabilization Law, Rent Guidelines Board, and Fair Housing practices
  • Detail-oriented and excellent organizational skills.
  • Must be flexible and able to work both independently and as part of a team.
  • Ability to interact and effectively communicate with all levels of staff and management both orally and in written communication.


  • Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless population.

Work Environment: This job operates in a supportive housing site and works with a population that experiences mental illness, addiction, disability, HIV, and other chronic illnesses.

Lantern Community Services
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